Database & Library Access Issues

About This Guide

Are you having a problem using library services or accessing items from EagleSearch our Research Databases page?  This guide will list known issues and possible solutions or workarounds.

If you still have trouble after consulting this guide, please contact Ask a Librarian. To better help you, please have the answers to the following questions:

1. Are you on-campus or off-campus?
2. Have you been able to access the service or database before or is this your first attempt?
3. What browser are you using and what version is it?