In this episode of the McKinsey Podcast, Simon London speaks with McKinsey senior partner Bill Schaninger and McKinsey partner Alexander DiLeonardo about organizational change.
Fred Hassan laid out five steps within two days after he was hired: stabilize, repair, turn around, build a base, and break out. This provided a sense of journey more than a simple turnaround. The biggest win was completing the 212 steps of an FDA consent decree.
Resistance to change is a reality in organizations. To tackle it, you have to understand why you’re facing resistance, and then use various strategies to bring the organization along.
In a talk inspired by his latest book, Our Iceberg is Melting, John Kotter explains how to effectively deal with those who strongly resist change.