Database and Library Access Issues

This guide will help out with common database and access issues when contacting the Hunt Library isn't an option.

LBT Certificate of Completion

Two different problems have been reported regarding the automatic distribution of the Library Basic Training (LBT) and the Evaluating Sources (ES) Certificates of Completion:

  1. Pop-up issue: LBT Certificate of Completion will not appear if pop-up blockers are enabled. 
  2. If you do not receive the certificate via email, you may access it by logging back into the course and clicking on the "Certificate" button, located along the top right hand side of the screen.
  3. Always check in your Junk/Spam folders first for the certificate before contacting the library.